PLANI
OPERATIONAL 
EXCELLENCE

Offer management

Self-management of experiences with the help of intelligent assistants who are experts in creating memorable experiences.

Incident Management

Structured resolution of incidents during the experience.

Plan monitoring

Receiving detailed plans by day from the client, assigning responsible parties for acceptance and delivery of the experiences.

Change Log

Tracking and recording of each change by customers, suppliers and AI Agent.

Reservation tracking

Receiving and tracking service requests with clear workflows and omnichannel notifications.

Evaluation of the experience

Feedback from each customer experience to learn and improve.